On-Site Support
- Repairing hardware
- Installing devices and systems
- Troubleshooting networks
- Assisting with events or project operations
is a technical support or assistance service that is provided directly at the customer's location. Instead of resolving issues remotely, technicians or support staff come on-site to handle needs such as:
Typically, On-Site Support is used for problems that cannot be resolved remotely or when a physical presence is required.